Cd888 Privacy Policy — Your data, our responsibility

Cd888 (www.cd888.fun) is a trusted online gaming platform in Bangladesh. We believe protecting user privacy is a fundamental responsibility of any platform. This privacy policy clearly explains what information cd888 collects, why it is collected, how it is stored, and how it is kept secure.

By using the cd888 website or mobile app, you agree to this privacy policy. If you have any questions, our support team is always ready to help.

This privacy policy forms part of cd888's terms and conditions. By completing registration and using the service, you are deemed to have accepted all terms of this policy.

Cd888 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. Requesting unnecessary data goes against our policy.

Cd888 uses the data it collects solely for specific and legitimate purposes. Full transparency on where and how your information is used is provided below.

• Account creation and management — to set up your profile and verify your login.
• Identity verification — to confirm age and identity and prevent unauthorized access.
• Payment processing — to accurately complete deposits and withdrawals.
• Customer support — to resolve your issues and complaints quickly.
• Security monitoring — to detect fraud, hacking attempts, and suspicious activity.
• Personalized experience — to tailor game recommendations and offers based on your preferences.
• Bonuses and promotions — to verify eligibility and deliver the right offers to the right users.
• Legal obligations — to comply with valid requests from relevant authorities.

Cd888 does not share your information with third parties — that is a core principle. However, in certain limited circumstances, sharing a minimal amount of data may be necessary, as outlined below.

• Payment Providers: Only the information necessary to complete transactions via Mobile Banking, Nagad, or Rocket is transmitted.
• Game Providers: Limited data necessary to deliver gaming services is shared. They operate under their own privacy policies.
• Legal Authorities: Information is disclosed in accordance with the law when a valid court order or regulatory directive is received.
• Technology Partners: Technology service providers operating the site may have limited access to your data, and are bound by strict confidentiality agreements.

Cd888 uses internationally recognised security technology to protect your data. Ensuring protection at every level is our ongoing commitment.

• 256-bit SSL Encryption: All data transmitted on the website and app is sent over encrypted connections.
• Firewall Protection: Multi-layered firewalls on our servers protect against cyberattacks.
• Two-Factor Authentication (2FA): Additional verification can be enabled when accessing your account.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Access Controls: cd888 staff can only access specific information when required for their work.
• Data Backup: Your data is securely backed up to prevent loss in the event of any system failure or incident.

Cd888 uses cookies — small data files stored in your browser that help improve site functionality. cd888 only uses essential and functional cookies.

• Essential Cookies: To maintain your login state and session. The site cannot function properly without these.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: To monitor site performance; no personal data is collected.
• No Third-Party Cookies: cd888 does not use advertising or tracking cookies.

You can delete or disable cookies at any time from your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.

All payments at cd888 are processed through Mobile Banking, Nagad, and Rocket. cd888 takes special measures to protect your payment information.

• Your mobile banking PIN or password is never stored on cd888 servers.
• A secure payment gateway connection is used for all transactions.
• All transaction records are stored in encrypted form.
• Suspicious transactions are automatically flagged and reviewed.
• Only payment methods registered in your name are permitted; third-party numbers are not allowed.

As a cd888 user, you have important rights over your own information. cd888 is committed to honouring those rights.

• Right to Access Information: To find out what information cd888 holds about you, submit a request to our support team.
• Right to Rectification: You may request corrections to any inaccurate or outdated information on your account.
• Right to Erasure: You may request deletion of your personal data after closing your account.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Lodge a Complaint: If you believe your privacy has been violated, you can submit a complaint to cd888 support.
• Marketing Opt-Out: You may opt out of promotional messages at any time.

Cd888 does not retain any information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Active account data: retained for as long as your account remains active.
• Transaction records: may be retained for up to 5 years as required by law.
• After account closure: personal data is generally deleted within 90 days.
• KYC documents: securely deleted after the legally required retention period following verification.
• Support conversations: deleted 12 months after the issue is resolved.

Cd888 reserves the right to update this privacy policy when necessary. Any changes will be published on this page with a revised date.

• For significant changes, users will be notified by email or in-app notification.
• Continued use of the service after any changes are made will be considered acceptance of the updated policy.
• To request an archived copy of a previous policy, please contact Support.